Extend your team with expert-led professional services
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
Test what is impossible with traditional website testing services. Recruit targeted real world users from our panel of 350,000+ testers to test your website across an array of real devices and browsers on desktop/laptop or mobile web.
BetaTesting gives you the power to test any real-world user journey over any time period, even those that include purchasing a product or receiving a physical shipment.
We don't provide 'crowdsourced' testers - We connect you with real consumers that match your target audience. Target on device details, demographics (age, gender, income, location, etc), lifestyle, interests, and anything else using custom screening surveys.
Meet our communityEvery tester's device is completely unique. Target and test across unique combinations of desktop/mobile browsers, phone models, OSs, and more. No need to install any SDKs or change your code.
Get in touchTest your product at any stage of the product lifecycle. Conduct pre-launch market research, test mockups or prototypes, and run thorough beta tests or post launch UX testing to test your entire user journey.
Not only can you target website testers for a single test, but you can also build a community of testers to engage any time for on-demand testing - QA, UX, UI, moderated interviews, and more. Customize your tester onboarding process and data fields (e.g. custom profile fields and bug forms), apply tags to segment testers into cohorts, and track tester status and quality ratings over time.
Target testers through BetaTesting and build a beta testing community to re-engage any time. Our community includes 350,000+ testers, with millions more available through market research partners.
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
The easy way to recruit testers & get feedback on demand.
For teams with ongoing needs or complex projects.
Standard Test Types | Recruit (pay as you go) | Professional |
---|---|---|
Product Usage + Survey | ||
Usability video | ||
Market Research surveys | ||
Moderated user interview | ||
Bug hunt | ||
Multi-Day / Multi-Week Study (Longitudinal, Journal, etc) |
Professional Test Types | Recruit (pay as you go) | Professional |
---|---|---|
Field Testing/ In-Home Usage Testing (IHUT) | ||
AI Training & Real-World Data | ||
Live Group / Load Testing | ||
Real World QA | ||
Children's Product Testing | ||
Fintech & Payments Testing | ||
Game Playtesting |
Account Features | Recruit (pay as you go) | Professional |
---|---|---|
Max testers at one time across active tests | Unlimited | Unlimited |
Tests at the same time | Unlimited | Unlimited |
Admin accounts | Unlimited | Unlimited |
Max test duration | Unlimited | Unlimited |
Tester Recruiting | Recruit (pay as you go) | Professional |
---|---|---|
Invite from BetaTesting panel | ||
Re-invite past testers | ||
Invite your own users / customers | ||
Invite via URL | ||
Invite via email |
Screening | Recruit (pay as you go) | Professional |
---|---|---|
Screening surveys | ||
Automatic acceptance | ||
Manually review & accept specific testers | ||
Custom NDA, terms & digital signatures | ||
File upload support | ||
Collect emails for closed betas |
Feedback Types & Deliverables | Recruit (pay as you go) | Professional |
---|---|---|
Tasks | ||
Surveys | ||
Usability Videos | ||
Messaging | ||
Bug reports & bug dashboard | ||
Product engagement & data collection |
Tester Management | Recruit (pay as you go) | Professional |
---|---|---|
Build a tester community | ||
Custom incentive distribution | ||
Tag & segment testers | ||
Only pay for completed testers | ||
Remove testers | ||
Bulk messaging | ||
One-to-one messaging | ||
Automated scoring | ||
Automated due-date reminders |
Reporting | Recruit (pay as you go) | Professional |
---|---|---|
Automated AI analysis (summarization, key phrases, sentiment, word clouds, etc) | ||
Video transcription | ||
Filter feedback (by demographics, device, etc) | ||
Search across feedback | ||
View feedback online in real-time | ||
Export to spreadsheet | ||
Export to PDF | ||
Download videos & media to one zip file | ||
Highlight important feedback | ||
Hide specific feedback |
Support & Professional Services | Recruit (pay as you go) | Professional |
---|---|---|
Expedited Email support | 24-hour response | Expedited |
Submit tests for review | ||
Dedicated customer success manager | ||
Test design help | ||
Test management | additional cost | |
Manual bug triage | additional cost | |
Shipping packages | ~5K / project | |
Feedback Analysis & Recommendations (consulting) | additional cost |
Security & Privacy | Recruit (pay as you go) | Professional |
---|---|---|
Encrypted transmission via SSL | ||
Data center security (SOC2, FedRAMP, IOS, etc) | ||
Custom NDA/terms distribution | ||
Payment PCI compliance | ||
GDPR data rights | ||
Security reviews |
Pricing | Recruit (pay as you go) | Professional |
---|---|---|
Platform | Pay per tester (see calculator on pricing page) | Get in touch (average budget 1K-10K / month) |
Incentives to testers | Included in pricing | Customizable |
Yes, the cost-per-tester shown for our Recruit (pay-as-you-go) plan already includes incentives that we pay out to testers to provide quality feedback. There are no additional per-tester costs for you.
The Recruit plan is designed for companies with infrequent testing needs that value the flexibility of paying per tester for on-demand tests.
The Professional plan is built for companies that have ongoing testing needs or large/complex one-time projects. The Professional plan typically requires a budget of $1 - $10K per month, but is designed to help you save money on large tests or ongoing testing. The Professional plan is built for:
We have a large panel of 400,000+ participants globally, with about half in the US. We have hundreds of available targeting criteria and can easily recruit for most target audience segments within hours or days. When defining your targeting requirements in our tool, we provide estimates on the number of participants available that meet your criteria and may be interested in your test.
The best way to see if we can successfully recruit your audience is to launch a test. For any test, you have the option to manually review and approve applicants if needed, to ensure they meet your criteria. Also, you only pay for testers at the end of the test process, after reviewing results, with no payments up-front. So, there's no risk to get started!
If you have a niche audience and you don't have success recruiting testers using our Recruit plan, we suggest getting in touch to get a quote for our Professional plan. With this plan, you can offer custom incentives, so you could offer a higher reward for participation which should help with recruiting.
You only pay for participants that finish your test with quality feedback. At the end of the test, you have the opportunity to manually review and approve each tester. We only charge your card at the end of the test, based on the number of testers that successfully finish, so there's no risk.
Our pay-as-you-go Recruit plan does not include any additional service fees. The price you see per-tester is all-inclusive. For customers in the Professional plan with our "custom incentives" feature (which allows customers to save up to 50% per tester), there is typically a small service fee per test.
We charge your credit card upon completion of each test based on the testers that finish your test. You never pay for testers that don't finish your test, and you have the opportunity to review and approve testers for completion.
For large tests, we may require payment for 50% of your test in advance. In that case, we will get in touch after reviewing your test submission and provide an invoice that you can pay via credit card or ACH/bank transfer.
Yes, our Recruit plan has no commitment or obligations. Our Professional plan includes custom terms, and your commitment and cancellation terms will depend on your quote/contract.
For large invoices we can bill by invoice rather than by credit card. With any plan, receipts for your paid invoices (for example, for subscription fees or incentive costs) are always available at any time through our platform.
Our community is made of 400,000+ real world consumers and professionals from all over the world. More than 50% are from the United States, with other large populations in Canada, UK, Australia, Europe, and throughout the rest of the world.
The vast majority of our audience have signed up organically through referrals from friends and colleagues. Most users are excited about the idea of playing a small role in helping to improve and build the best new products of tomorrow. They span every demographic, lifestyle, and interest group, and we provide a wide variety of targeting criteria so you can reach your target audience.
We built BetaTesting to raise the bar for tester and feedback quality. Our platform is designed with quality in mind from start to finish.
We maintain a high quality pool of participants by constantly vetting and rating users based on their participation. This includes AI analysis of feedback and automated scoring per-tester, in addition to manual ratings from our customers and customer success team.
During the recruiting phase, we don't immediately post your test publicly so the first person that clicks can join. Instead, we have a proprietary invite process that sends private invites to quality participants that best match your target audience. This allows us to better control quality and ensure the best users get access to participate in your test.
A small sample of the great products we’ve had the pleasure of working with
Get started today - No credit card required.