Beta Testing for eCommerce Websites and Apps
Recruit targeted consumers and collect feedback to improve your e-commerce experience from start to finish. Create seamless user journeys that can span a single session or take place over days or weeks to optimize checkout, shipping, unboxing, product setup, and ongoing usage.
Recruit targeted users from the BetaTesting panel or bring your own users.
Create a custom test process for users that can include tasks, surveys, usability videos, and more.
Our platform allows you to easily manage large groups of testers through test processes that span days or weeks.
Improve your e-commerce experience from start to finish, and get more conversions and happy customers.
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Recruit targeted consumers and collect feedback in a wide variety of ways, including surveys, usability videos, QA bug hunts, user interviews, and more.
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Test anything: Optimize checkout, shipping, unboxing, product setup, and ongoing usage.
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Get engagement and feedback in real-time while your test is live.
Test user journeys that span days or weeks to optimize checkout, shipping, unboxing, product setup, and ongoing usage.
Design any multi-day test process including custom beta test process (UX + QA), longitudinal, and journal studies. Combine tasks, surveys, usability videos, user interviews, and more.
eCommerce Case Studies and Examples:
BetaTesting tested BYJU's / Disney workbooks on Amazon and other eCommerce sites, leading the way to a popular 4.3 star product.
BetaTesting recruited targeted parents and children between Pre-K to Grade 5.
Participants tested the entire end-user product experience: From reviewing the Amazon product listing pages, purchasing the product, unboxing, setup, and ongoing usage over weeks.
Results led to numerous important bug fixes and improvements in the purchase and product activation process that helped lead to a winning product launch.
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BetaTesting powered UX & QA testing for IL MAKIAGE's eCommerce site launch for the popular international makeup company
BetaTesting recruited women in the US between 18-30 for robust user experience and QA testing for every section of the new website.
Participants completed functional tests and usability videos across all functionality including categories, search, wishlist, quickbuy, best sellers, checkout, and more.
The test included the use of Dynamic Data to provide functional test cases for hundreds of product pages.
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Fastback tested real-life ecommerce purchases and product returns from major online retailers
BetaTesting recruited participants who completed a real-world purchase for any product online through select major online retailers and coordinate a return through the Fastback app.
Testing spanned multiple weeks to allow participants to purchase a product, receive it, and coordinate a return.
Fastback conducted iterative testing to continually improve their product through multiple test cycles.
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A stealth startup used BetaTesting to provide payment and checkout workflow testing for a new eCommerce store.
BetaTesting recruited targeted consumers across every demographic segment based on online purchasing behavior
Initial tests included functionality tests for the checkout process using virtual credit cards
The user experience for the entire purchase workflow was tested, including product purchase, receipt emails, refunds, and product returns.
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