Extend your team with professional services from the beta testing experts
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
Recruit beta testers from our community of 400,000+ participants. Collect feedback over days, weeks, or months & get the power to build the best new products of tomorrow.
It’s not old fasioned user research, it’s real-world testing on your terms.
Target testers through BetaTesting and build a beta testing community to re-engage any time. Our community includes 400,000+ testers, with millions more available through market research partners.
Meet our communityWe provide powerful recruiting and community management tools to help you build your own beta testing panel. Tap into our audience of 400,000+ diverse consumers and professionals across every demographic, device, and interest category.
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
Test Types | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Single Session Beta Test | |||
Bug Hunt | |||
Usability video | |||
Market Research surveys | |||
Multi-Day / Multi-Week Beta Test | |||
Field Testing/ In-Home Usage Testing (IHUT) | |||
Collect data for AI models | |||
Live Group / Load Testing | |||
Real World QA | |||
Game Playtesting & multiplayer | |||
Fintech & Payments Testing | |||
Children's Product Testing | |||
Moderated User Interview |
Account Features | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Max testers at one time across active tests | Unlimited | Unlimited | Unlimited |
Tests at the same time | Unlimited | Unlimited | Unlimited |
Admin accounts | Unlimited | Unlimited | Unlimited |
Max test duration | Unlimited | Unlimited | Unlimited |
Tester Recruiting | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Invite from BetaTesting panel | |||
Re-invite past testers | |||
Invite your own users / customers | |||
Invite via URL | |||
Invite via email |
Screening | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Screening surveys | |||
Automatic acceptance | |||
Manually review & accept specific testers | |||
Custom NDA, terms & digital signatures | |||
File upload support | |||
Collect emails for closed betas |
Feedback Types & Deliverables | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Tasks | |||
Surveys | |||
Bug reports & bug dashboard | |||
Usability Videos | |||
Messaging | |||
Product engagement & data collection |
Tester Management | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Build a tester community | |||
Tag & segment testers | |||
Only pay for completed testers | |||
Bulk messaging | |||
One-to-one messaging | |||
Automated scoring | |||
Automated due-date reminders | |||
Customize incentives offered to testers | |||
Remove testers |
Reporting | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Automated AI analysis (summarization, key phrases, sentiment, word clouds, etc) | |||
Video transcription | |||
Filter feedback (by demographics, device, etc) | |||
Search across feedback | |||
View feedback online in real-time | |||
Export to spreadsheet | |||
Export to PDF | |||
Download videos & media to one zip file | |||
Highlight important feedback | |||
Hide specific feedback |
Support & Professional Services | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Support channel | 24-hour email or chat response | Expedited email/chat support, book calls with support or account manager | Expedited email/chat support, book calls with support or account manager |
Submit tests for review | |||
Dedicated customer success manager | |||
Test design help | |||
Test management | additional cost | additional cost | |
Manual bug triage | additional cost | additional cost | |
Shipping packages | ~5K / project | ~5K / project | |
Feedback Analysis & Recommendations (consulting) | additional cost | additional cost |
Security & Privacy | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
SOC 2, Type 2 Audited | |||
NDA/terms distribution | |||
Closed / Private Testing | |||
Encrypted transmission via SSL | |||
Data center security (SOC2, FedRAMP, IOS, etc) | |||
Payment PCI compliance | |||
GDPR data rights | |||
Security reviews |
Pricing | Project (one-time credits package) | Subscription | Enterprise |
---|---|---|---|
Pricing | From $23 - $39 / credit (based on volume) | Save 15-30% with subscription | Starting at 20K annually |
Incentives to testers | Standardized, included in credit pricing | Customizable (get in touch to add this feature) | Customizable |
Volume discounts | |||
Negotiable contract |
1. Better participants. We provide recruiting with a high quality audience of real-world people (consumers & professionals). Our amazing tester panel are happy to engage in time-consuming and complex testing processes with focus, patience, and real insightful thought.
2. We make impossible tests possible. We make it easy to run tests and research over any duration (even spanning weeks) at any scale (even 100's of testers) with minimal setup and no technical integrations. Our tests are designed to provide true insights into real-world user experiences.
3. We focus on beta testing Products that are not yet live (and let's face it, even production products) have a lot of bugs. Let's not pretend that they don't exist. A key part of the user experience for your product is the stability and performance. For that reason, every UX focused test that we run ALSO includes formal bug reporting, so you can resolve bugs and launch winning products.
Most simple tests start at 1 credit per tester. Longer tests cost more, and niche targeting (business professionals or very narrow audiences) costs more.
Packages and subscriptions with more credits have volume discounts built-in, so you'll pay less per tester.
For Subscriptions, you'll get more credits each month (or year). Unused credits roll-over each period, and never expire as long as you have an active subscription. Upon cancellation, your credits will expire after 1 month.
For Project-based packages (one-time credit package purchases), credits do not expire.
Yes, we provide fair incentives to testers, and they are included in the credit pricing and there are no additional per-tester costs for you.
We provide much higher incentives than many other research platforms because we care about quality feedback and quality participants.
On average, our participants earn $10-$15 for 30 minutes or $15-$25 for 1 hour for unmoderated consumer focused tests, and 2X that for tests targeting business professionals. For moderated user interviews, our testers average $50 for a 30-minute interview (consumer) up to $150+ for a 60-minute interview for business professionals. This is in contrast to other research platforms that think $1.50-$2.00 for a 10-minute test is actually enough to recruit quality participants (hint: your target audience isn't wasting their time to participate in tests like that).
We recommend a Subscription plan so you can continue to iterate and improve your product. If you have a specific one-time project in mind (or just a few tests), then use the Project plan to buy a package of credits.
For larger companies that want to build a robust beta program (including branding, platform customizations, inviting your own employees and users, etc), get in touch to learn about our Enterprise plan.
We have a large panel of global participants, with about half in the US. We also have access to partner networks with 4M more participants for custom recruiting needs (Professional plan). We have one of the most advanced targeting systems anywhere with hundreds of available targeting criteria, so you can easily recruit most target audience segments within hours or days. When defining your targeting requirements in our tool, we provide estimates on the number of participants available that meet your criteria and may be interested in your test.
The best way to see if we can successfully recruit your audience is to launch a test. You can get started with our per-Project credit packages. For any test, you have the option to manually review and approve applicants if needed, to ensure they meet your criteria. Also, you only pay for testers at the end of the test process, after reviewing results, with no payments up-front. So, there's no risk to Get Started!
If you have a niche audience that likely requires higher incentives than normal, get in touch and we can add the "Custom Incentives" feature with your Subscription plan. With this plan, you can offer custom incentives, so you could offer a higher reward for participation which should help with recruiting.
Yes! You only pay for participants that finish your test with quality feedback. At the end of the test, you have the opportunity to manually review and approve each tester. We only charge your card at the end of the test, based on the number of testers that successfully finish, so there's no risk.
Nope! However, if you have a subscription with our "custom incentives" feature (which allows you to customize the incentive you offer to each tester), there is typically a 4% payment fee on top of the incentive costs.
We charge your credit card when you purchase a Project-based credit package or start a subscription.
In any test you run, you have the opportunity to review and approve testers for completion and reject those that don't provide quality testing/feedback. We only deduct credits for testers that finish with quality participation.
If your package costs > 5K, we can provide you with an Invoice to pay via ACH/Bank Transfer/Check.
Yes, you can cancel anytime, although we do not provide refunds on amounts already paid. For Subscriptions, your credits expire 30 days after plan cancellation. However, you can downgrade to the lowest subscription level to hang onto your credits.
For large invoices we can bill by invoice rather than by credit card. With any plan, eceipts for your paid invoices (for example, for subscription fees or incentive costs) are always available at any time through our platform.
Our community is made of 450,000+ real world consumers and professionals from all over the world. More than 50% are from the United States, with other large populations in Canada, UK, Australia, Europe, and throughout the rest of the world.
The vast majority of our audience have signed up organically through referrals from friends and colleagues. Most users are excited about the idea of playing a small role in helping to improve and build the best new products of tomorrow. They span every demographic, lifestyle, and interest group, and we provide a wide variety of targeting criteria so you can reach your target audience.
We built BetaTesting to raise the bar for tester and feedback quality. Our platform is designed with quality in mind from start to finish.
We maintain a high quality pool of participants by constantly vetting and rating users based on their participation. This includes AI analysis of feedback and automated scoring per-tester, in addition to manual ratings from our customers and customer success team.
During the recruiting phase, we don't immediately post your test publicly so the first person that clicks can join. Instead, we have a proprietary invite process that sends private invites to quality participants that best match your target audience. This allows us to better control quality and ensure the best users get access to participate in your test.
A small sample of the great products we’ve had the pleasure of working with
Get Started today - No credit card required.